Perla and her team did a great job for my wedding decor!! I was worried because everything was done over emails but it turned out exactly how I imagined it. I live in a different State so all of our communication was through email. Perla was always quick when responding to my questions and I highly recommend her and her team! Thanks for making our day beautiful.
6 months ago
Christian Bangcaya
★★★★★
a year ago
Millies Motivation Richardson
★★★★★
A wonderful place to rent center pieces, runners, table cloths etc. whatever you think you need for an event. Perla and the staff are awesome. Thank you for everything. Tasita & Millie
2 years ago
Alesya Tyson
★★★★★
We rented an arch for our wedding and were very happy with our experience! They were able to accommodate us on short notice and the staff were right on time to set it up and take it down! They were quick and respectful of the venue. Very reasonable prices as well!
2 years ago
sarah a
★★★★★
This company has horrible customer service. I first requested a consultation for wedding décor on 6/18. Perla told me she could take the call that same afternoon, and so I moved my schedule around to make the time since our wedding is only a few months away. Our phone consultation time came and went. About 5 minutes after, I called their office to make sure everything was okay and was told by their receptionist that they were aware of my call and that Perla would be calling me shortly. Fast forward 15 minutes later, still no call.
After that, I would have typically called it a wash, but with the spike in weddings this year, vendor availability has been limited. I decided to reach out via email, and Perla wrote back saying she was on another call and that she would call me in 3 minutes. Call me crazy, but I don't think the client should be the one to reach out regarding the status of a call when it is the vendor who is running late. By the time I got a call from Perla, it was 7 minutes until the end of our scheduled consultation time. She apologized and mentioned she would take the call the following day at our convenience.
Understanding things happen, I gave her and this company the benefit of the doubt. Today, my fiancé and I waited for our call with her during the time she rescheduled us for. We did not get a call after she repeatedly mentioned she would personally take the time to reach out after missing our scheduled time the day before.
The whole experience was very unprofessional. If you want a wedding décor company that is considerate, punctual and cares about you as a client, I would not recommend this one. Our other vendors have been extremely pleasant to work with, helpful, and courteous, which is why I thought to share the headache experience of dealing with this one. If you do decide to work with them, proceed with caution.